J.C SHOTWELL & SONS aims to despatch all stock items quickly and securely to our customers at the best price available. All deliveries will require a signature as proof of delivery.

All prices are exclusive of VAT where applicable.

Delivery time for our garments is estimated to 1 to 2 weeks.

Shipping cost includes packaging and insurance and is set at US$31 worldwide.

For shotguns and shoes, shipping costs are to be inquired, please contact us before order as these goods are made upon request especially for you.

The UK exited the European Union on 1st January 2021. From this date we are now shipping to the UK DDP (Delivered Duties Paid), meaning the prices paid include the costs of local taxes and duties at the recipient countries prevailing rate, therefore no further costs or unnecessary delays will be incurred by our customers when their orders are shipped to the UK, unless any event arises from the shipping company (usually UPS).

If you wish to cancel an order placed with J.C SHOTWELL & SONS please return the confirmation email to us stating your wish to cancel the order between 9am and 5pm Monday to Friday.

Once the item is shipped, cancellation will apply within 12 days after receiving the retunred item.

We do not accept cancellations for on-demand items.

We hope that you will be pleased with your purchase, however, if for any reason you are not completely satisfied with your J.C SHOTWELL & SONS Order, we will be happy to refund or exchange a product provided it is in a fully resaleable condition.

To return your product(s) for an exchange or refund, please send us an email through the contact form on our website.

J.C. SHOTWELL & SONS regrets that it is unable to offer a refund on personalised or made to measure goods unless they are faulty. All sales on discounted merchandise is final.

All returns should be made within 12 days from Invoice date and in original, undamaged packaging.

J.C SHOTWELL & SONS cannot take any responsibility for items lost or damaged during return transit. We would therefore ask that you ship your return in a traceable manner. If we find that the product has been returned and is not in a fully resale-able condition or the packaging is damaged, we reserve the right to refuse a refund on the item.

Please be aware that goods ordered for overseas can vary with delivery depending on the import/exports of your country.

All clothing and footwear items show a corresponding sizes chart in for all standards in the product description.

Please ensure your order matches with your corresponding size.